Skip to content

Terms & Conditions

Please carefully review the following terms and conditions before using or placing an order on our website, www.JSassy.com. By using our website or submitting an order, you agree to be bound by the terms outlined below. These terms and conditions govern all use and purchases made on our website, and the terms in effect at the time of your order or specific use will apply. It is your responsibility to check for any changes in the terms and conditions prior to each use or order. The most recent update to these terms and conditions was made on [date and time].

  1. Purchase Contract

1.1 This website, www.JSassy.com, is operated by J Sassy (“we,” “us,” or “our”). By using our website, you agree to abide by these terms and conditions. The purchase contract will be established and the goods will be supplied in accordance with your order and these terms and conditions upon our acceptance of your order, which will be confirmed via an automated email.

1.2 We sell goods exclusively to end-users.

1.3 Availability of stock and prices are subject to change.

1.4 The product images shown on the website are for illustrative purposes only, and the actual product may vary.

1.5 All prices are stated in CAD sterling and include Tax. For orders shipped outside Canada, Tax will be excluded.

1.6 Please review your order details carefully before submitting it, as changes cannot be made once the order is placed. We will not grant compensation for any inconvenience caused as a result.

1.7 Only one promotion code or gift voucher code can be redeemed per order.

1.8 Promotions from any other J Sassy websites outside Canada do not apply to sales made on www.JSassy.com.

1.9 Special offer prices are valid only if the item is purchased at the offer price.

1.10 We will not offer a refund for items purchased at a higher price when they are not on special offer at the time of purchase.

1.11 Complaints will be acknowledged within 7 working days, and the customer will be kept informed of the progress.

1.12 We adhere to the Data Protection Act 1988 and do not supply your details to third parties without your express permission.

1.13 Orders may be subject to additional security checks at our discretion, including verification of credit/debit card details and address information. Failure to provide this information may result in order cancellation.

1.14 Certain orders may be delivered to the billing address only, and customers will be notified via email if this is the case. If we have insufficient stock to fulfill your order, we will notify you and offer an alternative item or credit your card for the cost of the unavailable goods. We are not obligated to provide additional compensation for any disappointment caused.

  1. Price & Delivery Charges

2.1 The prices of goods will be as quoted on the website at the time of order confirmation, subject to any inadvertent technical errors. Prices for newly added products will be as quoted at the time of the amended order. Substitute items offered in place of ordered items will be charged at the applicable price when the substitution is made. Promotional prices may no longer be available if subsequent amendments are made to your order.

2.2 Prices stated on the website include any applicable TAX.

2.3 Delivery charges may apply and will be shown as a separate charge on the delivery confirmation page. The delivery charge is dependent upon the value of your order.

2.4 For detailed information on delivery charges, please refer to our dedicated delivery page at [link to delivery page].

  1. Methods of Payment

3.1 We accept payment via PayPal and debit/credit cards (including Visa, Mastercard, American Express, and Discover). Payment must be made in full at the time of placing your order.

3.2 By selecting PayPal as your payment method, you will be redirected to their respective platforms to complete the payment process securely.

3.3 Klarna Pay allows you to make payments in installments. By selecting this option, you agree to the terms and conditions set by Klarna Pay.

3.4 All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.

  1. Delivery

4.1 We aim to deliver the goods within the estimated timeframe stated during the checkout process. However, delivery times may vary depending on your location and the availability of the products.

4.2 Delivery will be made to the address provided during the ordering process. It is your responsibility to ensure that the address is accurate and complete. We will not be responsible for any non-delivery or additional costs incurred due to incorrect or incomplete address information.

4.3 We will make every effort to deliver the goods on the agreed date, but we cannot guarantee specific delivery times.

4.4 Risk in the goods will pass to you upon delivery. Ownership of the goods will only transfer to you once we receive full payment.

4.5 If you are not available to receive the delivery, a notice will be left at the delivery address with instructions for collection or rearranging the delivery. If the goods are not collected or redelivery is not arranged within the specified time frame, they may be returned to us, and you will be responsible for any additional costs incurred.

4.6 If you believe the goods are damaged or faulty upon delivery, please notify us within 48 hours of receipt. We may request evidence, such as photographs, to support your claim.

  1. Returns and Refunds

5.1 If you wish to return any goods, please refer to our dedicated Returns and Refunds policy, which can be found on our website at [link to Returns and Refunds page].

5.2 We will process refunds within 14 days of receiving the returned goods, using the same payment method used for the original transaction.

5.3 Please note that certain items, such as personalized or custom-made products, may not be eligible for return or refund unless they are faulty.

  1. Intellectual Property

6.1 All intellectual property rights, including trademarks, copyrights, and designs, displayed on our website are owned by us or our licensors. You are not permitted to use, reproduce, or distribute any of these intellectual property rights without our prior written consent.

  1. Limitation of Liability

7.1 We will not be liable for any loss or damage arising from your use of our website, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

7.2 We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of the information on our website.

  1. Governing Law

8.1 These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate.

8.2 Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Please note that these terms and conditions are a summary and do not constitute the full legal agreement. For the complete terms and conditions, please refer to our website.

  1. Privacy Policy

9.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy, which can be found on our website, for detailed information on how we collect, use, and disclose your personal data.

  1. Termination

10.1 We reserve the right to terminate or suspend your access to our website or services at any time without prior notice if we believe you have violated these terms and conditions or engaged in any unlawful or unauthorized activities.

  1. Severability

11.1 If any provision of these terms and conditions is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  1. Amendments

12.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically to stay informed of any updates.

  1. Entire Agreement

13.1 These terms and conditions, along with any other policies or agreements referenced herein, constitute the entire agreement between you and us regarding your use of our website and services, superseding any prior agreements or understandings.

  1. Contact Information

14.1 If you have any questions or concerns about these terms and conditions, please contact us using the contact information provided on our website.

Thank you for reading our terms and conditions. By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.